Understand the unique brain and personality types of your employees to keep them invested in work. You'll see amazing results.   I am often asked about how I keep employees inspired and productive. It's an essential question since companies today must accomplish more, with fewer people. The most successful start-ups must be lean, nimble, and fierce.   In a nutshell, you should hire bright, energetic, innovative employees. View Details

Sometimes it seems like an impossible task: keeping so many different types of employees happy and working hard. So what actually works for most companies?   The folks over at Yast have compiled some research to help point you in the right direction — and no, it doesn’t involve raises and bonuses for everyone.   Retention As you know, keeping your workforce happy is a stellar way to increase retention rates and lower turnover numbers. View Details

Sales is often a game of “what have you done for me lately. ” This treatment is where sales employees, including their managers, are treated only as good as the last sale. Such treatment dehumanizes a dynamic set of interactions that are inherently human and as old as sales – building relationships and helping others by solving problems. View Details

Want to be more engaging in conversation? Cultivate your charm by adopting these seven habits.   Think of the most engaging people you know. My guess is they're charming, interesting, and make you feel special.   We all want to be perceived that way, don't we? Here are several character traits you should work on if you want to be magnetic and likeable. View Details

Want a quick way to destroy sales motivation and profit at the same time?  Picture yourself as a sales manager who suddenly receives a phone call from a salesperson who is on the verge of making a sale.  Here’s a sample of that typical conversation:    Salesperson: “We have to cut our price to make the sale. It’s just for this one sale. View Details

A couple of years ago, I was asked by a senior leader to design a program that would help the sales team qualify more deals. The biggest obstacle to closing new business was how the team was managing customer objections.   As the customer mentioned an objection, some reps on the phone would become defensive and start to justify the merits of our company or product. View Details

For a sales manager looking for his/her first deep dive into sales analytics, it can be daunting trying to determine which sales performance metrics to focus on. Well, sales managers can consider their problems solved, with the release of our new infographic displaying the 14 Magic Sales Metrics that the most successful sales managers and sales teams track. View Details

Leading a group of people is not an easy endeavor. There are so many responsibilities, duties, and things to remember.  And once you have considered all of these things, you then have to take your employees into account. You have to consider both the way you lead them and the way you look after them. View Details

This infographic by Abilene Christian University gives you the best tips for when an argument starts at your workplace – and how to stay calm.   Takeaways: *Don’t wait for the explosion – deal with conflict at the earliest chance. *Make sure you foster flexibility and compromise. *The best solution is prevention. View Details

When you're applying for jobs, being told that you're being dismissed because you're "overqualified" for a job you know you could do well is incredibly frustrating. After all, having higher qualifications than what a job requires should be a good thing, shouldn't it?   To job seekers, being told they're overqualified can feel like being told by a date that they're too funny or good-looking – and leaves them wondering why it's a deal-breaker. View Details

Power comes in many different forms, and leaders need to learn how to handle each type.    "Power tends to get to people's heads," psychologist Nicole Lipkin tells Business Insider.  "We’re not really trained to handle power well. "  Lipkin discusses the different types of power in her new book, "What Keeps Leaders Up At Night. View Details

Employers want to hire workers who can prioritize and manage their work. In today’s workplace, more is being demanded of workers than ever before. You have to accomplish more in less time, with fewer resources.   This puts a lot of pressure on you to be able to manage your time more efficiently so you can get more done, be less stressed and have a feeling of accomplishment. View Details

These four simple rules will help ensure that your audience sits up and pays attention.   It takes an audience about 15 seconds (at most) to decide whether your presentation is worth their attention. Fritter away those fifteen seconds and your audience will either mentally check out or pull out their phones to start texting.   Here's how to begin a presentation so that your audience really sits up and takes notice.   1. Have somebody else introduce you. View Details

There are four reasons that customers switch vendors. Here's how to make those reasons irrelevant.   When customers leave for other vendors, it's always your fault.   Therefore, you'd best understand why they leave and what you must do to keep your existing customers loyal.   Here's why they leave and what you can do to prevent it.   1. The competition undercut your price.   This only happens if you allow your product or service is easily replaced. View Details

Recently I found myself in a discussion with several sales managers over the topic of dealing with high-performing salespeople.   One of the managers stated clearly that he didn’t want to try and lead the top-performer, for fear of risking something bad happening. View Details